Organisation aims to provide services, which support people living in the community enabling optimum independence through the provision of the basic foundations of service built upon the promotion of the essential values of daily living. Our Organisation aims to incorporate the essential elements – of choice, competence, individuality, continuity and respect. Services will be available to one and all public and private alike.

The Organisation aims to provide services, which support people living in the community enabling optimum independence through the provision of

• Choice in all aspects of their live
• Enabling Customer to exploit their potential distinct ability

Allowing customers to express their own individuality while acknowledging their views and wishes through direct contact or through support.

• Providing continuity of care to promote security and maximize quality of care
• Providing reliability of services to reduce anxiety and promote confidence.
• Respecting Customers rights and afford them a place as a valued person: within their own home and to act in such a way that no Customer or Care Worker is discriminated against.
• The Organisation’s principal objective is the provision of a person centred services competent and professional support service to enable people of all ages to remain and be cared for in their own home.
• The provision of a culturally appropriate homecare service that meets individual language, gender and cultural needs
• All Care Workers should share our belief that the physical and emotional welfare of our Customers is of great importance
• Our Customers and our Care Workers are encouraged to exercise personal choice and should have an input into any decisions made in respect of care provided for them.
• The dignity and value of every Customer, and the right to confidentiality, must be respected and safeguarded by employees of the organisation.
• As the service requires the Customers to accept the Care Workers into their home, it is the objective of the Organisation to ensure, as far as we are able, that the Customer and their Care Workers are compatibly matched.

The safety of customers and Care Worker must be safeguarded at all times. It is therefore essential that all Organisation employees are provided with the necessary training and support, to meet our obligations within this objective.